CATEGORY: Category 1

Cultural Diversity Course

Course Access: Lifetime
Course Overview

The Cultural Diversity course helps organisations and individuals navigate and maximise the benefits of cultural diversity. The structure is based on documentation authored by Robert Bean (BA, Grad Dip Education, Cert IV Training and Education, and Managing Director of Cultural Diversity Services Pty Ltd) and provided by the Australian Multicultural Foundation. Content for the course was gathered and complied over two years, reviewed by Robert Bean, re-written and animated. Another core part of the content was derived from direct long form video interviews with individuals from a broad range of cultures, and with managers of diverse teams.

The course covers areas such as cultural differences and similarities, cross-cultural communication, cultural adaptation, and population trends and their impact in Australia. Individuals doing the course will gain practical skills and culturally specific knowledge for use in the workplace and everyday life.

The course should take approximately 2 hours to complete in total, and it is split into 5 modules.

Disclaimer: This course contains general information only and does not constitute legal advice or endorse the view of any particular participant. While SBS has used all reasonable efforts to ensure that the information in this course is accurate at the time of publication, it does not guarantee and accepts no liability arising from or connected to the accuracy, reliability or currency of the information in this course.

Please note: no data is collected from any responses you give in the activities.

All participants in the interviews tell real stories around their own experiences. We asked each participant how they wanted to be represented; some chose to be represented as Australian, some chose to be a combination of Australian and other cultures, and others chose their culture of origin. We respected their choices.

Upon completion of the Cultural Diversity course you will be able to

  • Understand that cultures have similarities and differences, especially with relation to direct / indirect communication, the perception of time, and greetings
  • Understand the importance of family across cultures
  • Recall Hofstede’s dimensions and how they can be used to measure differences in values across cultures
  • Recognise the concept of ‘face’ and examples of how ‘face’ is expressed in some cultural contexts
  • Understand how written, verbal and non-verbal expressions might vary across cultures
  • Understand how environment and object language vary across cultures
  • Identify obstacles to successful cross-cultural communication and measures that can be used to negate differences
  • Define the different stages of cultural adaptation, understand how they may impact a person, and identify measures that facilitate a smooth transition through the stages
  • Understand historical and current migration trends and the impact on the Australian population and in relation to Australian religious diversity
  • Understand historical and current population trends for Indigenous Australians
  • Gain an insight into the changing values of Australia